REFLECT · GROW · REACH

We build the capacity of leaders and their teams

Jacqui Ferris leaning over the table, leading a PerformanceHQ team session Jacqui Ferris smiling in a coaching conversation with two clients Rex Wood and Jacqui Ferris presenting a workshop in front of a flip chart
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Executive Coaching, Systemic Team Coaching® and Board and C-Suite Search

01 · Welcome

Welcome

PerformanceHQ exists to build the capacity and capability of Australian leaders with our bespoke team coaching and individual development programs.

ABOUT US
Rex Wood and Jacqui Ferris presenting to a team
National Provider – Regional Focus – International Reach

02 · What we do

What we do

We deliver Executive Coaching, Systemic Team Coaching® and Board and C-Suite Search across a diverse range of sectors with a commitment to team and organisational results.

Always agile, always bespoke.

Learn more
  1. 01

    Team Coaching

    Success in any type of business is not an accident. It is a clearly articulated strategy implemented by a team of people.

    A 'high performance team' working and collaborating together is almost unstoppable.

    Team Coaching helps increase organisational performance, in a cost effective and time efficient way.

  2. 02

    Executive/Team Coaching

    PHQ specialises in Performance Coaching for senior executives, CEOs and Board Directors.

    Not only do we create better leaders, we also focus on building a personal brand and future career trajectory.

  3. 03

    C-Suite & Board Consultancy

    A thoughtful, structured on-boarding process is also critical to ensure the most successful induction of the new executive.

    PHQ continues its ongoing candidate care process into a post-appointment phase. This is a unique point of difference compared to our competitors.

  4. 04

    Online Learning

    We run a wide range of Online Courses and Interactive Virtual Workshops for individuals and teams through our online learning brand called The Impactful Leader.

Systemic Team Coaching®

PHQ takes a systemic approach

Systemic team coaching is a process by which a team coach works in partnership with a whole team, both when they are together and when they are apart, in order to help them both improve their collective performance and how they work together, and also how they develop their collective leadership to more effectively engage with all their key stakeholder groups to jointly transform the wider business and co-create value for all their stakeholders.

(Hawkins, 2011)

03 · Our difference

What makes us unique?

  1. 01

    We combine our mastery in coaching with partnering skills to work in depth with our clients.

  2. 02

    We work with leaders to manage complexity and uncertainty. We bring teams together with a clear purpose and plan of action.

  3. 03

    Our commercial approach supports clients with fast-paced and changing environments.

  4. 04

    We have fun, are creative and partner with ruthless compassion.

  5. 05

    Our focus is on the collective as well as the individual: the team, organisation and greater stakeholder group. We build collaboration at all levels so executive teams can deliver.

04 · Coaches

Meet the Team

We might be small but we have all the rigour of a large professional services firm. Our people punch well above their weight in terms of skills and backgrounds. We always give more than the sum of our parts.

Jacqui Ferris, Managing Director of PerformanceHQ

Jacqui Ferris

Managing Director

Jacqui is a highly respected Executive Coach and Facilitator and Presenter who has coached and advised leaders in internal organisational roles and as an external coach, since 2003.

Rex Wood, PerformanceHQ

Rex Wood

Creative lead, program development

With a strong background in building and leading teams in IT&T, advertising, marketing and financial services, Rex is experienced in the ongoing requirements of business to be creative, innovative and agile.

Michael Bullen, PerformanceHQ

Michael Bullen

Leadership & strategy

Michael has deep and broad experience in leadership, strategy development, innovation, organisational transformation, and implementation. His professional career has focused on sustainability and how this underpins future business opportunities.

Melanie Gowland, PerformanceHQ

Melanie Gowland

Coach & group facilitator

As a coach and group facilitator, Melanie undertakes executive leadership development for PHQ clients and has worked with a range of organisations and leadership teams in Australia, from tier one banks and law firms and top 100 ASX and not for profit organisations as well as small to mid-tier/growing firms.

Lisa Thompson, PerformanceHQ

Lisa Thompson

Client liaison & executive support

Lisa manages the end-to-end process of PHQ’s leader development workshops and executive coaching. She is positive and proactive and has a pragmatic approach to problem-solving.

05 · Clients

Some of our clients

  • ANZ
  • Commonwealth Bank
  • NSW TCorp
  • FINSIA
  • Unity Bank
  • Orange Credit Union
  • The University of Sydney
  • NSW Education
  • NSW Department of Industry
  • Orange City Council
  • RACP
  • The CEO Institute
  • Opera Australia
  • Camilla
  • Norwegian Cruise Line
  • Kincare
  • Greyhound Racing NSW
  • National Farmers’ Federation
  • NSW Farmers
  • Hort Innovation
  • GATE (Global Ag-Tech Ecosystem)
  • SproutAg
  • Australian Fresh Milk Holdings
  • White Prince Mushrooms

06 · In their words

Testimonials

Jacqui Ferris is an excellent high-performance executive coach. She is highly professional, and her work draws on both academic research and her own career experience. She has a deep understanding of people, teams and corporate cultures. Jacqui is balances professional challenge with a warm sense of humour.

Thank you for the progress you are driving in us – and in relationship deepening, and all that is coming out of that”.

SENIOR EXECUTIVE – PROFESSIONAL SERVICES

PHQ’s work has had a dramatic positive impact on team performance through their ability to use strong evidence based methods that in a team setting, have created the necessary trust and safety to surface the real team issues and to enable genuine feedback to occur - both between myself and the team and peer to peer.”

CHIEF SCIENTIST, GOVT AGENCY

Through a series of workshops PHQ challenged the team repeatedly and appropriately. The team had a “light bulb” moment and felt comfortable talking about the major issues in an open and honest fashion. At this point, the team was finally able to get to its purpose and produce a plan of action, with broad based support and a sense of much-needed direction. The sense of relief was tangible.”

SENIOR LEADER, INVESTMENT INSTITUTION

07 · Our principle

Our underlying principle is that leaders are responsible for the success of their people.

We subscribe to the premise of:

  1. People first
  2. Then customers
  3. Then shareholders/stakeholders

Benefits of working with PHQ

  • Bespoke Programs. We are nimble and all programs are crafted to brief, using evidence-based, contemporary, adult learning principles.
  • Experience across a diverse range of sectors including Arts, Government, Agriculture, Banking & Finance, and member-based organisations.
  • Capability to work across and provide insight from, multiple settings, from large to small organisations and from ASX to Government.
  • Experience in dealing with organisations experiencing significant growth and change.
  • Access to our online courses and resources.
  • PHQ has offices in Orange and Sydney.
A koala resting in a eucalyptus tree

We give back

As part of our philosophy on giving back, PHQ donates to charity in-lieu of gifts. Our charity for 2019:

Koalas in care Inc – a small non-profit organisation run by volunteers

“Great things in business are never done by one person… they're done by a team of people”

- Steve Jobs [1955 – 2011]

08 · For coaches

For coaches

Coach Supervision

Looking for coach supervision, download the PHQ Coach Supervision Agreement and get started.

info@performancehq.com.au

Team Coaching Training

Team Coaching is an area PHQ specialises in and can evidence years of hands on experience. Learn the skills of team coaching from the experts - and have the opportunity to engage in live client training sessions. Interested? Email us now.

info@performancehq.com.au

PHQ Associates

PHQ is always on the look out for great coaches, team coaches, facilitators and presenters to help in the delivery of their coaching assignments and Team programs. Interested? Email us now.

info@performancehq.com.au

09 · FAQ

Frequently asked questions

We are a professional services firm specialising in Executive/Team Coaching, Team Development and Board & C-Suite consultancy.

PHQ specialises in Performance Coaching for senior executives, CEOs and Board Directors.

Most of the team coaching taking place within organisations focuses exclusively on a team’s internal ways of working.

Systemic team coaching does this however it also examines the influences outside of the team group that affect performance. It gives teams the skills and self-awareness to work at depth across the whole organisation, with a more collaborative, stakeholder-orientated focus and a much greater understanding of their overarching purpose.

Our services are bespoke and tailored specifically to client need. We build and craft practical programs that always have a direct link to the business-critical requirements of the organisation.

PHQ continues its ongoing candidate care process into a post-appointment phase. This is a unique point of difference compared to our competitors. We utilise our executive development experience to provide monthly one-on-one catch up/coaching calls as candidates progress through the first 100 days and beyond.

We run a wide range of Online Courses and Interactive Virtual Workshops for individuals and teams through our online learning brand called The Impactful Leader.

PHQ has offices in Orange and Sydney.

Suite 11A, 185 Military Road, NEUTRAL BAY, NSW 2089 · 10 Green Lane, ORANGE, NSW 2800

10 · Contact

Contact

National Provider – Regional Focus – International Reach

Postal: PO Box 695, ORANGE, NSW 2800

Next Steps

Request a proposal

Contact us to find out how we can best help

CONTACT US

What we do

Find out more about our coaching and team programs

LEARN MORE